Terms & Conditions

By accessing digitalhub360.in, submitting an enquiry, or engaging DigitalHub360 for any service, you agree to these Terms & Conditions and to our Privacy Policy. If you do not agree, please do not use the site or our services.

DigitalHub360 is a digital marketing agency operating from HSR Layout, Bengaluru, Karnataka, India. References to “we”, “us”, and “our” mean DigitalHub360. References to “you” or “client” mean the person or business using our website or services.

We provide services including digital marketing strategy, search engine optimisation, paid advertising on Google and Meta, social media marketing, website and application development, AI video production, WhatsApp marketing, branding and creative design, marketing automation, analytics, and e-commerce marketing.

Website content, including service descriptions, sample results, and the ROI Lab calculator, is provided for general information and planning purposes only. The ROI Lab produces illustrative estimates based on the inputs and benchmarks you select. It is not a forecast, promise, or guarantee of actual results.

Enquiries submitted through this website are requests for information and do not create a binding contract. A service engagement begins only when scope, deliverables, timelines, and fees are agreed in writing through a proposal, quotation, statement of work, or service agreement signed or confirmed by both parties.

If a signed service agreement conflicts with these terms, the signed agreement takes precedence for that engagement.

Work outside the agreed scope will be quoted separately and requires written approval before it is carried out.

• Fees, billing cycles, and payment terms are set out in the applicable proposal or agreement.
• Unless stated otherwise, service fees are exclusive of applicable taxes, which will be charged as required by law.
• Advertising spend on platforms such as Google Ads and Meta Ads is separate from our service fees, and is either billed directly to you by the platform or invoiced as agreed.
• We may pause or suspend work on overdue accounts after giving reasonable notice.
• Unless expressly agreed in writing, fees for work already performed are non-refundable.

To let us do our job well, you agree to:

• Provide accurate, complete information and materials in a timely manner
• Give us the access we need to platforms, accounts, and assets required for the work
• Ensure you own or are licensed to use any content, logos, images, or data you supply to us
• Review and approve deliverables within agreed timelines
• Comply with the terms and advertising policies of any third-party platform used in your campaigns

Delays caused by pending approvals, missing access, or incomplete information may affect timelines and are not our responsibility.

Digital marketing outcomes depend on many factors outside our control, including market conditions, competition, seasonality, your pricing and sales process, budget levels, and changes to third-party platform algorithms and policies.

We commit to applying professional skill and care and to reporting transparently on performance. We do not guarantee specific search rankings, lead volumes, conversion rates, revenue, return on ad spend, or any other performance outcome. Case studies, statistics, and testimonials on this site describe past results for specific clients and are not a promise of comparable results for you.

Our services rely on third-party platforms including Google, Meta, WhatsApp, hosting providers, and analytics tools. Their availability, pricing, policies, and features can change or be withdrawn without notice. We are not liable for outages, account suspensions, policy decisions, disapprovals, or data loss caused by these third parties, although we will make reasonable efforts to help you resolve such issues.

All content on this website — including text, design, graphics, logos, code, and the DigitalHub360 name and brand — belongs to DigitalHub360 or its licensors and is protected by applicable intellectual-property laws. You may not copy, reproduce, republish, or distribute it without our prior written permission.

For client work, ownership of final approved deliverables transfers to you once all applicable fees are paid in full, unless the applicable agreement states otherwise. We retain ownership of our underlying tools, templates, frameworks, methodologies, and any pre-existing materials, and we retain the right to display completed work in our portfolio and marketing unless you ask us in writing not to.

Each party agrees to keep the other's non-public business information confidential and to use it only for the purpose of the engagement. This does not apply to information that is already public, independently developed, or required to be disclosed by law.

Weflux, SheetPilot, EmbedCMS, ShipTrack, and any other software we operate are provided under their own terms of service and subscription conditions. Those terms apply to your use of the relevant product in addition to these terms.

To the maximum extent permitted by law, DigitalHub360 will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, goodwill, or business opportunity, arising out of or in connection with our website or services.

Our total aggregate liability in connection with any engagement will not exceed the total service fees actually paid by you to us for that engagement in the three months immediately preceding the event giving rise to the claim.

Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law.

Either party may terminate an ongoing engagement by giving written notice as specified in the applicable agreement, or, where no notice period is specified, 30 days' written notice. We may suspend or terminate services immediately for non-payment, misuse of our services, or unlawful activity. On termination, you remain responsible for fees for work performed and commitments made up to the termination date.

We aim to keep this website available and accurate, but we provide it “as is” without warranties of any kind. We may modify, suspend, or discontinue any part of the site at any time without notice.

These terms are governed by the laws of India. The courts at Bengaluru, Karnataka, have exclusive jurisdiction over any dispute arising out of or relating to these terms or our services. The parties will first attempt to resolve any dispute amicably through good-faith discussion.

We may update these terms from time to time. The current version will always be posted on this page with its “Last updated” date. Continuing to use our website or services after changes are posted means you accept the updated terms.

Questions about these terms? We are happy to clarify anything before you engage us.